FAQ

Les Jardins du Marais is a 4-star hotel located in the heart of Paris’s historic Marais district (11th arrondissement). The hotel features 263 rooms and suites arranged around a 1,500-square-meter Andalusian-style courtyard, a true oasis of greenery in the heart of the capital. It is part of The Gate Collection, a luxury hotel group.

Check-in from 3:00 PM — Check-out by 12:00 PM. Reception is open 24 hours a day.

Subway (Line 8):

• Saint-Sébastien–Froissart — 100 m (direct access to the Opéra Garnier and Place de la Concorde)
• Chemin Vert — Line 8
• Daughters of Calvary — Line 8
• Richard-Lenoir — 400 m

Train stations:

• Châtelet–Les Halles — 2 km
• Gare de Lyon — 2 km

263 rooms and suites, arranged around a 1,500-square-meter Andalusian courtyard.

Yes. The restaurant and bar at Les Jardins du Marais serves French and international cuisine in an elegant setting. It is open Tuesday through Saturday from 12:00 PM to 11:00 PM (closed Sunday and Monday).

Reservations: +33 (0)1 40 21 22 20 or restaurant@lesjardinsdumarais.com

Yes, the Spa du Marais is a luxurious and intimate space, bathed in natural light and featuring exposed stone and marble. It includes two treatment rooms (one of which is a double room for couples’ treatments), a sauna, and a fitness room. Treatments are performed using Paoma products, a French brand made with natural ingredients. A sauna session is included after every facial or massage.

Yes. Les Jardins du Marais offers 800 square meters of conference space with natural light, featuring 11 flexible rooms that can accommodate up to 450 people. All spaces open directly onto the 1,500-square-meter private garden, part of which is covered by a glass roof—an ideal setting for dining.

Reservations: +33 (0)1 58 36 67 22 or events@thegatecollection.com

The hotel offers a wide selection of packages and special touches, which you can explore below.

Romance Packages

• Rose petals — €40
• Bouquet of roses (15 flowers) — €90
• Rose petals, a fruit platter, champagne, and a personalized card — €100
• Romantic Package (roses, Pierre Hermé chocolates, rose petals, fruit, Canard Duchêne champagne, heart-shaped balloons, card) — €190
• Cocooning Package (roses, red wine, rose petals, fruit platter, card) — €130
• "I Love You" Package (roses, Pierre Hermé chocolates, heart-shaped balloons, card) — €95
• Prestige Relaxation Package (30-minute private sauna, champagne, rose petals, menu) — €150
• Relaxation Package for Two — €70

Birthday Packages

• Woman: flowers, Pierre Hermé chocolates, a card, white and gold balloons — €100
• For men: half-bottle of red wine, Pierre Hermé chocolates, menu, black and gold balloons — €70
• For kids: The Little Prince stuffed animal, pencil case, book, card, white balloons — €50

À la carte amenities

• Pierre Hermé Chocolates (210 g) — €45
• Ladurée Macarons (8 pieces) — €35
• Seasonal fruit basket — €20
• Canard Duchêne Champagne (75 cl) — €95

Yes, Wi-Fi is free throughout the hotel.

74 Rue Amelot, 75011 Paris — 100 meters from the Saint-Sébastien–Froissart metro station (Line 8), and less than a 10-minute walk from Place de la République and Place de la Bastille.

Early check-in (subject to availability):

• Before 10:00 a.m.: a full night's stay will be charged
• 10:00 a.m. – 12:00 p.m.: €140
• 12:00 PM – 3:00 PM: €70

Late check-out (subject to availability):

• 12:00 PM – 1:00 PM: Free
• 1:00 PM – 3:00 PM: €70
• 3:00 PM – 5:00 PM: €140
• After 5:00 p.m.: full price

Reception contact number: +33 (0)1 40 21 20 00

Paris-Le Bourget — 11 km
Paris-Orly — 14 km
Paris-Roissy-Charles-de-Gaulle — 22 km

• Classic Room (~15 sq. m., up to 2 guests) — 33 rooms
• Superior Room (~18 sq. m., up to 2 guests) — 81 rooms
• Executive Room (~21 sq. m., up to 2 guests) — 91 rooms
• Junior Suite for 3 guests (~30 sq. m.) — 37 units
• Junior Suite for 4 people (~30 sq. m.) — 15 units
• Prestige Suite (~55 sq. m., up to 4 guests) — 6 units

Buffet breakfast :

• Monday–Friday: 7:00 a.m.–10:00 a.m.
• Saturday–Sunday: 7:00 a.m.–11:00 a.m.
• Room service is available until closing time (surcharge of €12 per room)

Restaurant & bar:

• Tuesday–Saturday: 12:00 PM–11:00 PM
• Closed on Sunday and Monday

Waffle Chalet:

• Friday–Saturday: 3:00 PM–9:00 PM
• Sunday: 1:00 PM–7:00 PM

Room service: available 24 hours a day

Tuesday–Thursday: 10:00 AM–1:00 PM and 2:00 PM–6:30 PM
Friday–Saturday: 12:00 PM–3:00 PM and 4:00 PM–8:30 PM

Sauna access: by reservation only. Sessions last 30 minutes to 1 hour maximum. Minimum age for spa access: 4 years old. Children under 16 are not permitted in the sauna.

Spa reservations: +33 (0)1 40 21 20 00 or spa@lesjardinsdumarais.com

Yes. For wedding planning, private receptions, or custom events, please contact the events team:

+33 (0)1 58 36 67 22 or events@thegatecollection.com

Yes. The concierge service can arrange transportation, restaurant reservations, tours, and activities.

Contact: contact@lesjardinsdumarais.com

Landmarks & museums:

• Centre Pompidou — 1.4 km
• Sainte-Chapelle — 2.2 km
• Louvre Museum — 2.6 km
• Luxembourg Gardens — 3.2 km
• Musée d'Orsay — 3.8 km | Musée Rodin — 4.8 km
• Eiffel Tower & Arc de Triomphe — 6 km

Highlights of the Marais (on foot):

• Place des Vosges — the oldest square in Paris, perfect for a stroll
• Carnavalet Museum — Museum of the History of Paris
• Picasso Museum & Cognacq-Jay Museum
• Rue des Rosiers — historic Jewish quarter, shops, and bakeries
• Anne Frank Garden — a quiet, secluded garden

Flexible Rate:
Free cancellation until 6:00 PM on the day before arrival.

Prepaid Rate:
No changes or cancellations. Non-refundable. Prepayment required upon confirmation.

For inquiries: +33 (0)1 40 21 22 23 or reservations@thegatecollection.com

Yes, the hotel offers a 24-hour airport shuttle service, providing round-trip transportation to and from the main Paris airports (CDG, Orly). There is a charge for this service, and it must be booked in advance.

Online booking: https://new.transfersforhotels.com/h/paris/les-jardins-du-marais

Standard features:

• Individual air conditioning, free Wi-Fi, flat-screen satellite TV, safe
• Minibar, coffee/tea maker or kettle, hair dryer
• Bathrobes and slippers, The Gate Collection welcome amenities
• Marble bathroom with a bathtub or shower

Suites and Junior Suites, plus:

• Kitchenette (refrigerator, kettle, coffee maker, utensils), sitting area or sofa bed
• Workspaces, some with a balcony or terrace overlooking the garden or city

A free crib is available upon request, subject to availability. Extra bed for adults: €25 per person per night.

Hot:
Scrambled eggs, bacon, chicken sausages, roasted tomatoes, baby potatoes, and green beans in tomato sauce.

Pastries & bread:
Croissants, pain au chocolat, baguettes, whole-grain bread, Bonne Maman jams, pancakes, fresh fruit.

Snacks:
Fruit salad, yogurt, cheese (Brie de Meaux, Emmental, cottage cheese), cold cuts, tomatoes, and cucumbers.

Drinks:
Orange and grapefruit juice, coffee, tea, milk, still and sparkling water.

Access to the sauna and fitness center is free for hotel guests. Massages and treatments are available by reservation (prices upon request). For reservations made directly on the official website, spa access is included.

Any reservation for more than 10 rooms may be subject to special terms and additional fees.

For group inquiries: +33 (0)1 58 36 67 22 or events@thegatecollection.com

Daily housekeeping service included. Laundry, ironing, and dry cleaning services are available.

Major credit cards and cash (subject to the rate). A security deposit of €250 is required upon arrival, payable by credit card. It will be refunded on the day of departure provided there is no damage.

Yes, private parking is available upon request (limited spaces; reservations are recommended). Rate: approximately €30 per night.

There is also a public indoor parking garage nearby: Interparking Alhambra République, 50 rue de Malte, 75011 Paris (approximately €49 per 24 hours, a 10-minute walk away).

Yes, the hotel has 64 connecting rooms in three categories: Classic, Superior, and Executive. Available upon request, subject to availability.

The spa offers facials, massages, body scrubs, and hand and foot treatments. A sauna session is included after each treatment or massage.

To check availability: guestservice@lesjardinsdumarais.com

Yes. 24-hour security, security and fire alarms, smoke detectors, fire extinguishers, and in-room safes.

Yes: €8.45 per person per night (children under 18 are exempt). Payable on site.

Yes. The Junior and Prestige Suites can accommodate up to 4 guests and feature a sitting area, a kitchenette, and the option to add an extra bed. A free crib is available upon request.

Yes. The fitness center is open daily from 10:00 AM to 7:00 PM. Hotel guests may also use the facility outside of these hours. Personal trainers are available for personalized training sessions by appointment.

No, the hotel does not accept ANCV vacation vouchers.

Yes. Dogs and cats weighing up to 12 kg are welcome, upon prior request. Pet security deposit: €250 per stay. A pet kit (food bowls, bed) is available for €25 per day.

Yes. Rates vary by time slot. Reservations: +33 (0)1 40 21 22 23.

Yes, a luggage storage service is available at the front desk.

Yes. The hotel has 5 specially equipped accessible rooms (rooms 014, 015, 016, 018, 021), elevators (7 elevators + 1 platform lift, dimensions 145 x 78 cm), wheelchair access, 100 cm wide hallways, and 90 cm wide room doors. Grab bars are installed in all Executive rooms.

Please contact the front desk at +33 (0)1 40 21 20 00 or by email at contact@lesjardinsdumarais.com, providing your name, dates of stay, and reservation number.

Booking directly on the official website always guarantees the best rate (net, with no commission), as well as exclusive benefits:

• Free access to the spa
• Complimentary buffet breakfast
• Early check-in and late check-out are available upon request
• Upgrade available

• Reception / Switchboard: +33 (0)1 40 21 20 00 — contact@lesjardinsdumarais.com
• Room reservations: +33 (0)1 40 21 22 23 — reservations@thegatecollection.com
• Restaurant & Bar: +33 (0)1 40 21 22 20 — restaurant@lesjardinsdumarais.com
• Spa du Marais: +33 (0)1 40 21 20 00 — spa@lesjardinsdumarais.com
• Events & Seminars: +33 (0)1 58 36 67 22 — events@thegatecollection.com
• Recruitment: +33 (0)1 58 36 67 24 — emploi@lesjardinsdumarais.com